Tasks & Support Schedules

Manage customer support tickets, log hardware/software repair details, and schedule appointments.

Total Support Tasks

All registered tickets

Pending Support

Awaiting diagnostic/start

Upcoming Scheduled

0 Meetings scheduled

Completed Support

Issues resolved successfully

Status Filter

Schedule Period

Custom Date Range (Scheduled)

Search Tasks

Task Date	Customer Name	Contact	Product / Model	Reported Problem & Solution	Meeting Timing	Status	Actions

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Chronological Meeting & Service Timeline

Sorted list of upcoming customer visits and diagnostics sessions.

Create Support Task

Log customer requirements, diagnostic comments, and appointment settings

Customer Name *

Mobile Number *

Product / Model Name *

Status *

Reported Problem / Diagnostics *

Meeting Date

Meeting Time

Logged Resolution / Solution

Schedule / Reschedule Task

Set the datetime for meeting the customer

Customer: Loading...

Product: Loading...

Select Meeting Date *

Select Meeting Time *

Mark Support Task Completed

Document the resolution details for historical tracking

Customer: Loading...

Product: Loading...

Solution / Actions Taken *

Delete Support Task?

This will permanently remove the support ticket and scheduled appointment from records. This action cannot be undone.

Add Stock Entry

Add computer products manually or scan with Barcode Scanner

Barcode Scanner Active Point reader or type barcode to auto-fill

Brand Name *

Brand Model No. * Auto-Detected

Code (Dealer Cost Code / Price)

Category *

Stock Quantity * (Auto-updated by serial count)

Cost Price (₹)

Serial Number / Barcode *

Scan barcode using USB Barcode reader to automatically fill the Serial Number and update Quantity.

Description / Specifications (Optional)

Barcode Scanner & Quick Entry

USB Hardware Scanner or Camera Active

Point barcode scanner or type code below

Scan / Enter Serial Number or Model Barcode:

Serial Numbers / Barcodes

Scan or Add New Serial Number / Barcode:

Manage Categories

Create new categories or delete mistakenly added ones

Category Name *

Category Code (Short Abbreviation) Used for serial auto-generation prefix.

Category Icon

Existing Categories 0 Total

Manage Brands

Create new manufacturer brands or delete mistakenly added ones

Brand Name *

Existing Brands 0 Total

Confirm Deletion

Are you sure you want to delete this item? This action cannot be undone.

Record Borrowed Product

Record items given to customer on borrow basis before reselling

Select From Store Inventory Catalog (Auto-fills product model, category, brand & price)

Borrow Date *

Customer Name *

Customer Phone / Contact

Category *

Brand *

Brand Model No. *

Unit Price (₹) *

Quantity *

Follow-up Notes / Terms

Customer Follow-up

Update status & follow-up log

Update Entry Status *

Payment Collection Details

Total Amount (₹)

Paid Amount (₹)

Remaining Balance Due: ₹0.00

Payment Mode

Add Follow-up Note / Response

Previous Log History:

Borrow Sale Payment & History

Record payment received from customer & view previous payment logs

Payment History Log 0 Entries

Record Payment Received Now

Amount Received Now (₹) *

Payment Mode *

Payment Notes / Remarks

Remaining Balance Due: Total Paid So Far: ₹0.00

₹0.00

Total Sale Price (₹)

Cumulative Paid Amount (₹)

Record Customer Purchase / Selling Entry

Record product sold, enter selling price, and auto-deduct stock from inventory

Sale Date *

Customer Name

Customer Phone

Select Product / In-Stock Item * Select item from active inventory stock

Select Specific Serial Number / Barcode (Optional)

Selling Price (₹) * Price agreed with customer

Quantity *

Payment Mode *

Notes / Remarks / Warranty

Record Service Entry

Record a computer service, price charged, and customer information

Service Date *

Customer Name

Customer Phone

Price (₹) *

Payment Mode *

Service Description *

Notes / Remarks